Era Angle

Accurate Measurement Gadget Store

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    • Return and Refund Policy

    At Era Angle, we strive to provide a hassle-free shopping experience. Please read our Return and Refund Policy carefully to understand how we handle returns and refunds.

    Return Policy

    • Eligibility for Return:
      We accept returns only in the following cases:
      1. The item received is damaged or defective.
      2. The item received is not the one you ordered.
    • Conditions for Return:
      1. Items must be returned in their original packaging, unused, and in the same condition as received.
      2. Return requests must be made within [insert timeframe, e.g., 7 days] of receiving the item.
    • Non-Returnable Items:
      Certain items are non-returnable, including:
      • Items damaged after delivery due to mishandling.
      • Items without their original packaging.
    • How to Initiate a Return:
      1. Contact our customer support team at [email protected] with your order details and a brief description of the issue.
      2. Attach photos of the product clearly showing the issue (if applicable).
      3. Our team will review your request and guide you through the return process.

    Refund Policy

    • Refund Eligibility:
      Refunds will only be issued if:
      1. The returned item meets our return eligibility criteria.
      2. We are unable to replace a defective or incorrect item.
    • Refund Process:
      1. Refunds will be processed after the returned item is inspected and approved by our team.
      2. All refunds will be made in cash upon return pickup or delivered to you via cash by our delivery partner.
    • Refund Timeframe:
      Refunds are typically processed within [insert timeframe, e.g., 7-10 business days] after the returned item is received and approved.

    Important Notes

    • We do not offer refunds or returns for reasons other than damaged, defective, or incorrect items.
    • Cash on Delivery (COD) Policy: As our payment method is exclusively COD, refunds will only be processed in cash.

    Contact Us

    For any questions or concerns about your return or refund, please contact us at:
    Email: [email protected]

    Thank you for shopping with Era Angle. We value your trust and will do our best to ensure your satisfaction.

    Let me know if you’d like to make any changes or add additional details!